CA - Associate Cancellations

When an Associate cancels their distributorship they are no longer authorized to act as an Associate. They may re-enroll as an Associate again only after waiting at least 6 months from the date they cancelled their original distributorship. At that time they may enroll in a new position but may not transfer into an existing position.

Once an Associate's Business Center(s) have been canceled, it cannot be transferred to another Associate.

Associates need to send a written and signed letter to cancel. Only the person who owns the account can send in the request to cancel.

You can mail a letter of cancellation to:

USANA
PO Box 4000
Tooele, UT 84074

Or you may e-mail your request to Data Entry at CustomerService@usana.com from the e-mail address listed on the account file or fax it to 1-800-289-8081.
 
Upon request, an Associate who voluntarily cancels his/her Associate Agreement may become a Preferred Customer.

The system will make no new charges to a cancelled account.

Posted: 19-Nov-2014
Reviewed/Updated: 15-Mar-2017