Distributor Service Rep I - French

Department: Customer Service
Job Description: Full-time position(Monday through Friday, 12:30pm to 9:00pm). Take incoming calls in French and English. Respond to the needs and requests of distributors by processing orders, processing new distributor applications and resolving distributor problems.
Duties/Responsibilities: Provide outstanding customer service for both internal and external customers.Resolve distributor complaints and concerns. Take distributor orders and accurately enter order information into computer, answering questions and resolving concerns. Process distributor requests via phone, email or fax and do as much as possible to enhance the retention of our distributors.
Qualifications: Excellent verbal and written communication skills in both English and Spanish; basic math skills. Basic computer knowledge, with online navigation skills. 2 years customer service experience or equivalent call center experience preferred.
Salary Range*: Grade 6
Location: Salt Lake City
Posting Date: 07/12/2013
Open Until Filled
Contact: hrusana@usana.com
*Salary Disclaimer - The salary listed is a minimum only or refers to an internal grade. Final salary is commensurate with related skills, education, experience and abilities and will be determined in the interview.
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